Callow Top Holiday Park Rules

Callow Top is a family park, and these rules help keep it safe, peaceful and enjoyable for everyone. All guests must follow them throughout their stay. They form part of our Booking Terms & Conditions.

No day or evening visitors

Day and evening visitors are not permitted at any time. This is a strict rule. Guests who break it may be asked to leave the park without refund.

1. Noise & behaviour

• Keep noise to a reasonable level at all times, and to an absolute minimum after 10.30pm.
• Unreasonable, abusive or threatening behaviour towards staff or other guests will not be tolerated.
• Any guest causing a serious or repeated nuisance may be asked to leave without refund. If alcohol has been consumed, it is the guest’s responsibility to arrange safe transport off the park.

2. Children

• Parents and guardians are responsible for supervising their children at all times.
• The play area is for children aged 12 and under only and is not supervised.
• When the swimming pool is open, children under 15 must be supervised at all times by an adult aged 18 or over.

3. Dogs

• Dogs must be kept on a lead at all times.
• Owners must clean up after their dogs straight away.
• Dogs and crossbreeds prohibited or restricted under the Dangerous Dogs Act 1991, or any later legislation, are not permitted.

4. Fires, barbecues & cooking

• Open fires and campfires are strictly prohibited.
• Barbecues must be raised off the ground at all times.
• Fire pits must be raised off the ground and covered with a mesh grill.
• Coals and ashes must be fully cooled before disposal in the designated waste facilities.
• Generators are not permitted.
• We may temporarily ban barbecues, fire pits or similar equipment when weather or ground conditions make them unsafe. Any ban will be shown on site and on our website.

5. Vehicles & parking

• The speed limit on the park is 5mph.
• All vehicles and caravans must be properly insured and have a valid MOT where required.
• Electric scooters and other motorised scooters or bikes are not permitted, except recognised mobility aids.
• A maximum of 2 cars is allowed per touring or camping pitch. Further vehicles need an additional pitch, subject to availability, or must be parked off site.
• Vehicles must only be parked on your own pitch or in a designated parking space.

6. Rubbish & tidiness

• Put all household rubbish in the designated waste facilities. Park litter bins are not for household waste.
• Please leave your pitch or accommodation, and the area around it, clean and tidy when you leave.

7. Park gates

The park gates are closed between 11.30pm and 6.30am, with no pedestrian or vehicle access. If you need access during these times, please arrange it with Reception in advance. The emergency services can always gain access.

8. Electric hook-up

Electric hook-ups are 10 amp. Please make sure your equipment is suitable for this supply. Some domestic kettles, heaters and other high-power appliances can overload it, tripping the power to your pitch and the pitches around you.

9. Arrival & departure

Please arrive no earlier than your check-in time and leave by your departure time. Times for each type of accommodation are listed in our Booking Terms & Conditions.

10. If the rules are broken

Guests who do not follow these rules may be asked to leave the park. Serious or repeated breaches may result in removal without refund. Management may take reasonable action to enforce these rules for the safety, comfort and enjoyment of guests and staff.